At Hostinger, we believe that live chat and other means of online communication are the most efficient ways to solve any issue you may encounter.
For instance, here are a few things that can be achieved via live chat:
You can send us screenshots of your panel, File Manager, or website.
You can send any error message you may encounter on your website in plain text for easier communication.
We can share images, detailed guides, videos, and tutorials to help you solve the issue quicker.
You will have the conversation sent to your email for future reference.
For all these reasons, we do not provide support over the phone, so feel free to contact us via Live Support. We are available 24/7.