How to Contact Live Support

Contacting Hostinger's Customer Success team

Updated over a week ago

If you have questions or require assistance, feel free to contact us at any time. You can use either of the following methods, and we will gladly help you 😊

From hPanel

If you have a Hostinger account, log in to it and click on the Help icon in the top right:

The Help Center provides useful resources, including links to our tutorials, a Knowledge Base search function, and server status. Additionally, it can display customized content related to your services.

For a precise solution, scroll down and choose a topic, like Transfer your site:

The list of help topics

The next page will include shortcuts for different actions when applicable, such as checking migration status or accessing helpful resources:

As well as the option to chat with our Personal assistant. You may find one of the following methods:

  • Chat button - click on the Chat now button:

    On the popup, click on Send us a message:

    And enter all the details of your question.

  • Chat widget - start right away by entering all the details of your question on the Ask something area:

Interacting With the Personal Assistant

To ensure the most effective assistance, please provide all the relevant details. This includes keywords associated with the service you are inquiring about, a brief description of your question, and any error messages you may be encountering.

For website-related questions, please specify whether your website is built using Hostinger Website Builder, WordPress, or any other content management system (CMS).

Our AI-powered Personal Assistant is here to provide you with answers. If further investigation or assistance is needed, our dedicated Customer Success Specialists will readily help 💡

If the Personal Assistant is not yet available for your account, you'll get a page with subtopics and contact options to share the details of your query.

Without a Hostinger Account

If you don't have a Hostinger account yet, visit our Contact page. Alternatively, you can send us a message at or at for sales inquiries. We look forward to hearing from you!

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