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How to contact Hostinger support

Get help with your Hostinger services

Updated this week

If you have questions or need help with anything related to your Hostinger services, we’re here for you. Below are the ways you can get in touch with us.

From hPanel

If you have a Hostinger account, log in and clicking on the Ask Kodee button in the bottom-right corner of any hPanel page:

The Ask Kodee button to contact support at Hostinger's hPanel.

💡 Lost access to your Hostinger account? Follow this guide to recover your Hostinger account.

Clicking the button opens a chat window where you can start talking to Kodee, our AI-powered assistant. Describe your issue briefly, including any error messages, and Kodee will guide you to the best solution.

Features of the chat window

The chat widget to interact with Hostinger support pointing out its available options.

  1. Options () – Access your chat history or download the current conversation.

  2. Start a new chat – Previous conversations will be saved in your history.

  3. Close the chat window – Useful if you need to access something behind it. Click Ask Kodee again to resume your chat.

  4. Attach an image – Available after sending the first message to start the conversation.

💡 If you need more help, our Customer Success Specialists are ready to step in and make sure you get the support you need.

Without a Hostinger account

If you don't have a Hostinger account yet, visit our Contact page for available options. You can also email us at support@hostinger.com.

We’re always ready to assist and look forward to assisting you!

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