Hostinger Horizons is in its early stages and sometimes, you may face some errors that would stop you from proceeding with your project, and you can find in this article how to fix them.
Our product team is fully aware of those and working constantly to fix them and making our product even better.
The Preview situation is applied to situations in which:
Your preview screen is fully white or blank, as in the image below:
Troubleshooting Steps
In case you face such situation, our engineers will investigate it for you. For that, take a console screenshot of the error faced and reach out to our Customer Success team: How to contact Hostinger support
To take a console screenshot, follow these steps:
Open the Console tab in your browser:
For Chrome/Firefox on Windows: CTRL+SHIFT+J
For Chrome/Firefox on Mac: COMMAND+OPTION+J
For Safari on Mac: COMMAND+OPTION+C
Reload the page and repeat the steps to catch the same error.
Take a screenshot of the console errors and send it to our support:
- Screenshotting with Windows
- Take a screenshot on your Mac
- Lightshot extension for screenshots