Troubleshooting 5xx Errors
How to fix 5xx errors on the website
Updated over a week ago

5xx errors mean that the server is not able to reply to the visitor's request. There are a lot of possible causes, depending on the error. For example:

  • Issues with the website's code: invalid syntax, incorrect parameters, an incomplete function used, etc;

  • Issues with plugins or themes causing server overload or logical mistakes;

  • Issues with order's resources limit being reached.

And many more. Before proceeding with error troubleshooting, double-check that it is not a local cache issue.

If the issue persists even from a proxy, you can check the following articles about specific errors:


  • For more information on any 5xx errors encountered on your website, you can check the Analytics section on hPanel

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