Access Logs is a convenient tool to see all the important information about your website visits: from which countries your websites get the most views, which devices your visitors use, and many more.
You can find it by opening Websites → Manage, searching for Access Logs on the left sidebar, and clicking on it:
Once there, you will be presented with a short overview and detailed information:
Short overview
This section provides you with all the summarized information for tracking your access logs:
Total Bandwidth - shows the amount of data transmitted over an internet connection (based on filter)
Total Number of Requests - shows the number of requests made by visitors (based on filter)
Button to change your domain - here you can choose to see statistics of a different domain in your account
Filter - the time period for which you want to see data: last hour, 6 hours, 24 hours, or even 7 days
Top list filter - a summary of top Countries, IP Addresses, Requests, and Domains visited
Analytics
Here you can find a graphic visualization of website visits, including:
Total requests: shows HTTP or/and HTTPS requests to all hosting account
Unique IP addresses: is the number of distinct IP addresses that accessed your hosting account
Bandwidth: is the amount of data that was transmitted in a fixed amount of time
NOTE:
You can see this and even further data, like RAM and CPU usage for the past 30 days on the Order Usage page
Access logs
This area contains a search bar to find specific requests or IPs and more comprehensive stats about each visit to your website:
Time - the exact time the request was made
IP Address - IP address of the visitor
Request - the type of request
Device - the type of device and browser used
Country - the country of the request
Size (bytes) - the size of the request, shown in bytes
Response time (ms) - the response time to the request, shown in milliseconds
You can also filter by the top 10 visitors' IP, type of request, and location:
Error code 5xx
In this area, a graph will show all 5xx errors generated for the selected period, as well as a detailed description that will make troubleshooting easier:
Time - the exact time the error occurred
Error - the specific type of error (e.g. 500, 502, etc.)
Request - the request that generated the error
Device - the device used
Country - the country of the request
Size (bytes) - the size of the request, shown in bytes
Response time (ms) - the response time to the request, shown in milliseconds
NOTES:
If you encounter any errors in this section, you can check this guide on how to solve them: Troubleshooting 5xx errors
If you see "There is no activity to report yet", it means that your website didn't have any 5xx errors during the selected period
Error code 4xx
Here you will find any 4xx error generated for the selected period, with a detailed description to pinpoint the root cause:
Time - the exact time the error occurred
Error - the specific type of error (eg. 403, 404, etc.)
IP Address - IP address of the visitor
Request - the request that generated the error
Device - the device used
Country - the country of the request
Size (bytes) - the size of the request, shown in bytes
Response time (ms) - the response time to the request, shown in milliseconds
NOTES:
You can find more information on 403 errors and solutions here: How to fix a 403 Forbidden error
For 404 errors, check this article: Why does my domain redirect to a 404 error page?
If you see "There is no activity to report yet", it means that your website didn't have any 4xx errors during the selected period
That’s it! Now you know how to check your website’s Access Logs 😊
NOTES:
Access Logs on hPanel shows a basic analysis of your visitors, for more detailed info you can use Google Analytics