Access Logs is a convenient tool to see all the important information about your website visits: from which countries your websites get the most views, which devices your visitors use, and many more.

Access Logs can be found by opening HostingManage → Access Logs:

Once there, you will be presented with a short overview and detailed information:

  1. Short overview

  2. Analytics

  3. Access logs

  4. Error code 5xx

  5. Error code 4xx

Short overview

This section provides you with all the summarized information for tracking your access logs:

  • Total Bandwidth - shows the amount of data transmitted over an internet connection (based on filter)

  • Total Number of Requests - shows the number of requests made by visitors (based on filter)

  • Button to change your domain - here you can choose to see statistics of a different domain in your account

  • Filter - the time period for which you want to see data: last hour, 6 hours, 24 hours, or even 7 days

  • Top list filter - a summary of top Countries, IP Addresses, Requests, and Domains visited


Analytics

Here you can find a graphic visualization of website visits, including:

  • Total requests: shows HTTP or/and HTTPS requests to all hosting account

  • Unique IP addresses: is the number of distinct IP addresses that accessed your hosting account

  • Bandwidth: is the amount of data that was transmitted in a fixed amount of time

NOTE:

  • You can see this and even further data, like RAM and CPU usage for the past 30 days on the Order Usage page


Access logs

This area contains a search bar to find specific requests or IPs and more comprehensive stats about each visit to your website:

  • Time - the exact time the request was made

  • IP Address - IP address of the visitor

  • Request - the type of request

  • Device - the type of device and browser used

  • Country - the country of the request

  • Size (bytes) - the size of the request, shown in bytes

  • Response time (ms) - the response time to the request, shown in milliseconds

You can also filter by the top 10 visitors' IP, type of request, and location:


Error code 5xx

In this area, a graph will show all 5xx errors generated for the selected period, as well as a detailed description that will make troubleshooting easier:

  • Time - the exact time the error occurred

  • Error - the specific type of error (e.g. 500, 502, etc.)

  • Request - the request that generated the error

  • Device - the device used

  • Country - the country of the request

  • Size (bytes) - the size of the request, shown in bytes

  • Response time (ms) - the response time to the request, shown in milliseconds

NOTES:

  • If you encounter any errors in this section, you can check this guide on how to solve them: Troubleshooting 5xx errors

  • If you see "There is no activity to report yet", it means that your website didn't have any 5xx errors during the selected period


Error code 4xx

Here you will find any 4xx error generated for the selected period, with a detailed description to pinpoint the root cause:

  • Time - the exact time the error occurred

  • Error - the specific type of error (eg. 403, 404, etc.)

  • IP Address - IP address of the visitor

  • Request - the request that generated the error

  • Device - the device used

  • Country - the country of the request

  • Size (bytes) - the size of the request, shown in bytes

  • Response time (ms) - the response time to the request, shown in milliseconds

NOTES:

That’s it! Now you know how to check your website’s Access Logs 😊


NOTES:

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