Access Logs is a convenient tool to see all the important information about your website visits: from which countries your websites get the most views, which devices your visitors use, and many more.
Access Logs can be found by opening Hosting → Manage:
And selecting Access Logs:
Once there, you will be presented with a short overview as well as additional sections:
Short overview
This section provides you with all the required information for tracking your access logs:
Total Bandwidth - shows the amount of data transmitted over an internet connection (based on Filter)
Total Number of Requests - shows the number of requests made by visitors (based on Filter)
Button to change your domain - here you can change your domain and see its statistics
Filter - an option to easily check statistics for the last hour, 6 hours, 24 hours, or even 7 days
Top list filter - a summary of top Countries, IP Addresses, Requests, and Domains visited
Analytics
Here you can find a graphic visualization of website visits, including:
Total requests: shows HTTP or/and HTTPS requests to all hosting account
Unique IP addresses: is the number of distinct IP addresses that accessed your hosting account
Bandwidth: is the amount of data that was transmitted in a fixed amount of time
NOTE
If you want to see these data and others such as CPU usage for the last 30 days, you can check the Order Usage section on your hPanel.
Access logs
This area contains a search bar to find specific requests or IPs and more comprehensive stats about each visit to your website:
Time - the exact time the request was made
IP Address - IP address of the visitor
Request - the type of request
Device - the type of device and browser used
Country - the country of the request
Size (bytes) - the size of the request, shown in bytes
Response time (ms) - the response time to the request, shown in milliseconds
You can also filter by the top 10 visitor’s IP, type of request and location:
Error code 5xx
In this area, a graph will show all 5xx errors generated for the selected period, as well as a detailed description that will make troubleshooting easier:
Time - the exact time the error occurred
Error - the specific type of error (eg. 500, 502, etc.)
Request - the request that generated the error
Device - the device used
Country - the country of the request
Size (bytes) - the size of the request, shown in bytes
Response time (ms) - the response time to the request, shown in milliseconds
NOTE
If you encounter any errors in this section, you can check this guide on how to solve them: Troubleshooting 5xx errors
Error code 4xx
Here you will find any 4xx error generated for the selected period, with a detailed description to pinpoint the root cause:
Time - the exact time the error occurred
Error - the specific type of error (eg. 403, 404, etc.)
IP Address - IP address of the visitor
Request - the request that generated the error
Device - the device used
Country - the country of the request
Size (bytes) - the size of the request, shown in bytes
Response time (ms) - the response time to the request, shown in milliseconds
NOTE
You can find more information on 403 errors and solutions here: How to fix a 403 Forbidden error?
For 404 errors, check this article: Why does my domain redirect to a 404 error page?
That’s it! Now you know how to check your website’s Access Logs 😊
NOTES
Access Logs on hPanel shows a basic analysis of your visitors, for more detailed info you can start using Google Analytics