At Hostinger, there are two types of email services that can be provided with your Web or Cloud hosting plan: Hostinger Email or Titan Email. Your hosting plan will include only one of them.

Since they have different parameters and management interfaces, you may want to identify your type of email.

To verify which is your email service type, go to the Emails section on hPanel:

And check the details below the Plan Name. If Hostinger Email is free, it will be listed as 'Free Email.' For paid Hostinger Email plans, it will show either 'Business Starter' or 'Business Premium.

For Titan Email, it has the Titan logo next to the plan name:

In case you have purchased Google Workspace, you will see the Workspace logo instead. If you have a cPanel hosting plan, you will be using cPanel Email.

One more aspect to take into consideration is that you have different options for sending emails, each using different technologies for delivery 👇

If you send emails using the Sendmail or phpmail() function without connecting to external email providers, it means that you use the default Web hosting emails.

You can recognize them from the sender name, which is a server email address, for example, u123456789@srv999.main-hosting.eu.

In this case, we recommend you switch to PHPMailer for better functionality and deliverability.

When sending emails through email clients, or utilizing custom scripts, plugins, or contact forms requiring SMTP, remember to configure them accordingly to your email service type:

You can access the webmail interface for your email service through the following links: