SFTP is available on all hPanel plans, which have SSH access included (Premium and above hosting packages). Here is how to connect to your hosting account by SFTP:

Step 1 - Preparations

The first thing you will need to do is enable SSH access. It can be done from your SSH Access page in hPanel.

Also, make sure to have FileZilla (client) installed on your device.

Step 2 - Connecting

You can easily connect to SFTP by following one of the options below:

Option 1 - Direct access

Open FileZilla and fill in the Quickonnect section with the configuration you got from the SSH Access section:

  • Host: FTP IP from SSH Access section

  • User: FTP/SSH Username

  • Port: 65002

Click on Quickconnect - and you will be connected to FTP server 😊

If you encounter an Unknown host key message, simply check Always trust this host and click OK:

Option 2 - Site manager

Unlike Direct access, with Site Manager, you are able to save your previous connection details, as well as change the encryption type.

Open Site Manager in FileZilla:

Click New Site:

Select SFTP connection:

Set the configuration you got from SSH Access section:

  • Protocol: SFTP - SSH File Transfer Protocol

  • Host: FTP IP from FTP Accounts section (for example,

  • Port: 65002

  • Logon type: Normal

  • User: FTP/SSH Username

Click on Connect - and you will be connected to the server 😊

That’s it! Now you know how to connect to your account via SFTP.


  • The SFTP/SSH password is the same as the FTP password of your main domain. If you are not sure about the exact value, you can set a new password for both FTP and SSH or create an SSH-only password

Additional resources:

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