Customer service

Greylisting is a security measure that protects your cPanel email users against spam by temporarily rejecting any email messages from an unknown sender. 

In case you are not receiving emails from a specific domain, you can disable greylisting from cPanel hosting. Just go to your cPanel Email section and choose Configure Greylisting:

Select the domain for which you want to disable greylisting and change the status to Off:

That's it! You will start receiving all email messages from any domain to your inbox.

<a href="https://support.hostinger.com/en/articles/4437981-how-to-set-up-and-manage-an-email-account-for-cpanel-email">How to set up and manage an email account for cPanel email</a>

<a href="https://support.hostinger.com/en/articles/4469162-how-to-set-up-email-filters-for-cpanel-email">How to set up email filters for cPanel email</a>

- <a href="https://support.hostinger.com/en/articles/4437981-how-to-set-up-and-manage-an-email-account-for-cpanel-email">How to set up and manage an email account for cPanel email</a>
- <a href="https://support.hostinger.com/en/articles/4469162-how-to-set-up-email-filters-for-cpanel-email">How to set up email filters for cPanel email</a>

Ensuring that emails received from unknown sources reach your inbox

How to disable greylisting for cPanel email

Tutorials

Blog

Pricing

Hostinger Academy

Instagram

Find answers and get help from Intercom Support and Community Experts