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How to fix serverHold suspension for .in domains
How to fix serverHold suspension for .in domains

Activating .in domain name that's suspended due to serverHold status.

Updated over 3 weeks ago

According to ICANN requirements, a domain’s contact details must use correct and valid contact details, especially when registering ccTLDs: What Are the Requirements for Registering a New Domain?

.IN domain name serverHold

The suspension of a .IN domain name is initiated by the .IN Registry NIXI, following a policy change. Resolution of the suspension case will require direct engagement by the domain owner with the .IN Registry NIXI.

In instances where a domain is suspended due to invalid contact details, a Serverhold status may be reflected in the WHOIS information:

How to activate .IN domain name?

Before initiating the activation process, it is recommended to have the required documents, as requested by NIXI, prepared..

If you are a resident of India

  • Front and back of your Aadhaar card

  • If your domain is registered under a company name, you must include the business registration or something similar.

  • Purpose of the domain name activation

If you are not a resident of India

  • Identity proof, such as an ID card, driving license, student ID, or passport

  • Address proof, such as utility bill or telephone bill issued recently (<3 months)

  • If your domain is registered under a company name, you must include the business registration or something similar.

  • Purpose of the domain name activation

You can update your contact details information from Administrative details to match the documents you provided.

It is recommended to select "Use for all domain contacts." Following the selection of the new profile, a verification message will be sent to the domain's registered email address, requesting approval of the change.

💡 You can proceed to the next step if the contact details match your documents.

Documents should be sent via email to support@nixi.in, and activation of the domain name may take a few days.

The Registry NIXI will validate the submission, and any further resolutions should be communicated directly to the Registry NIXI.

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