Skip to main content
All CollectionsGetting StartedMigrating to Hostinger
Migration request: incorrect login credentials
Migration request: incorrect login credentials

How to fix Incorrect login credentials error when creating a migration request

Updated over 2 weeks ago

Error Message: "Your given login credentials to Admin dashboard panel are incorrect."

What causes this?

This error happens if:

  • The username or password is incorrect.

  • Two-factor authentication (2FA), CAPTCHA, or verification prompts are enabled, which block the login process.

How to fix It

  1. Double-check the username and password to ensure they’re correct.

  2. Disable 2FA or CAPTCHA temporarily while creating the migration request.

You can find some guides on how to disable them:

Once everything is verified, try submitting the migration request again.

Did this answer your question?