Two-factor authentication (2FA) is an extra layer of security for your online accounts, requiring both something you know, such as a password, and something you have (phone, security key) to log in.

When migrating your websites to Hostinger from another provider, 2FA needs to be disabled so our dedicated team can access your website files and database.

You can find some official guides on how to disable 2FA below:

In case your provider or control panel is not on the list or you encounter any difficulties, you can refer to their documentation or get in touch with your hosting service provider so they can assist you in disabling the two-factor authentication.

If your current provider does not support disabling 2FA for your hosting account, you can select another migration method that allows you to fill the request using another account credentials:

Or, if your site is offline or you have a backup, you can easily upload your website files and database using the 'Upload Backup Files' option by going back to the previous step:

After uploading your website backup, you'll be redirected to a summary page to review the migration details before final submission. Once the migration request is submitted, our expert migration team will handle the transfer for you, ensuring a smooth and hassle-free website migration.