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How to Fix Not Secure or Not Private Connection Error
How to Fix Not Secure or Not Private Connection Error

Troubleshooting a website showing that the connection is not secure or not private

Ignas Rimkūnas avatar
Written by Ignas Rimkūnas
Updated over a week ago

If you encounter a secure connection issue on your website, there are a few possible reasons. Here are the most common ones and how to fix them:

  • ERR_SSL_PROTOCOL_ERROR - if you see this error, it means that the SSL certificate for your website is not installed yet or is having issues. If the certificate is already installed, check this guide: How to Fix ERR_SSL_PROTOCOL_ERROR

  • Add https:// to your URL on the browser's address bar. If it loads correctly with a padlock next to the address, then all you need to do is force HTTPS for visitors to get the secured version of your website by default

  • If your website is accessible through https, but the layout appears incorrect, it's likely due to mixed content issues. You can resolve this by referring to the following guide: What to Do if Your Website Shows a Mixed Content Warning

You can also check this video tutorial:

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