Even though you have an SSL certificate for your website, your visitors will not use HTTPS if HTTPS:// connection is not forced.

You can simply fix that following these steps:

  1. Open your hPanel;
  2. Click on SSL at the top of the page (available if you already have your SSL certificate);
  3. Click on Manage:

Select Force HTTPS:

...and you're done!

IMPORTANT: If you do not have a valid SSL certificate installed but forced the HTTPS:// your website can become inaccessible. To make sure, that everything will be working correctly, simply access your website by typing "https://" in front of your web address manually before configuring the steps above.

Note: If you are having mixed content issues, please check the mixed content guide, or this one if you are using WordPress.

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