If you happen to get the ERR_SSL_PROTOCOL_ERROR error, it usually means that there is something wrong with your SSL certificate. If you don't have any SSL certificate installed yet, it's a great opportunity to consider our Lifetime SSL, you can easily install it on hPanel.

If you do have SSL certificate installed and still seeing this error, there are some things you can do:

  • Try to clear all of your browser history and cache or check the website through incognito. If the error is still there, go to further steps.
  • Use SSL Checker to check if your SSL certificate is valid. If it’s not, you might want to contact your current SSL provider and if you are using our Lifetime SSL, leave us a message and we will check it for you!
  • Check if your domain is pointing to our nameservers. You can learn how to point a domain to us here.
  • Temporarily disable antivirus and firewall programs.

If you have done all the steps and you are still seeing this error, please contact our Customer Success team.

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