FTP (File Transfer Protocol) is a way to transfer files between computers over the Internet. The FTP protocol is used to upload or download files to and from a remote server, such as your hosting, in a secure and reliable way.
NOTE
FTP is not available for websites created with Hostinger Website Builder
To use FTP, you will need an FTP client. Our recommendation is FileZilla, so make sure to install the client version before proceeding with the next steps 👇
Step 1 - Connect to Your Server
Option 1 - Using FTP
Find your FTP details by opening Websites → Dashboard, searching for FTP Accounts on the sidebar and clicking on it:
There you will be able to see your FTP information, that is:
FTP Host: The IP from the FTP Accounts section
User: Your FTP Username
Port: 21
Next, enter your FTP information on the FTP client and connect to your account. You can find a detailed guide here: How to Connect to Your FTP Account.
Option 2 - Using SFTP
SFTP (Secure File Transfer Protocol) is used to transfer files over a secure channel, providing an additional layer of security to FTP by encrypting the data before transmitting it over the internet, preventing unauthorized access.
If you have a Premium or higher hosting plan, you can use an SFTP connection to upload your files. You can find the detailed process in the following article: How to Connect With SFTP
Step 2 - Upload Files
After you connect to your account, open the public_html folder (or the folder where you want to upload files to) that is located on the right side of the screen:
If you have several sites in one account, the path to the public_html folder may be different:
On the left side, select the directory or files you want to upload, right-click, and select Upload:
Alternatively, you can drag the files from your computer straight to the desired folder on FileZilla.
Once done, you will be able to see the progress live:
Once all files are transferred, your backup will be fully uploaded.