In order to upload a backup successfully an FTP client should be used, we personally recommend FileZilla as it’s one of the most popular FTP clients in the world.

FTP (File Transfer Protocol) - is a standard network protocol used for the transfer of computer files between a client and server on a computer network.

Step 1 - Connecting to the Server

Option 1 - Using FTP

The process is like this:

Option 2 - Using SFTP

If your plan is Premium or higher you can use a secure SFTP connection to upload files. The process is like this:

Step 2 - Uploading files

After you connect to your account, open the public_html folder (or the folder where you want to upload files to) that is located on the right side of the screen:

If you have several sites in one account, the path to the public_html folder may be different:

On the left side, select the directory or files you want to upload, right-click, and select Upload:

Alternatively, you can simply drag the files from your computer straight to the public_html folder on FileZilla.

Once done, you will be able to see the progress live:

That’s it! Now you know how to upload a backup using FileZilla.


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