If you don't have access to the WordPress administrator page and wish to disable plugins, there are a couple of easy options for you.

How to Disable Plugins via WordPress Dashboard

If you have the WordPress dashboard integrated into your panel, go to Websites → Manage, search for Security on the sidebar and click on it:

Scroll down to the Installed plugins list, where you will see all the plugins currently installed on your website. You can disable them one by one by clicking on the toggle:

How to Disable Plugins via File Manager

If you don't have the WordPress dashboard enabled or prefer managing data via files, you can disable the plugins using File Manager.

Step 1 - Open File Manager

Open the File Manager of your website and enter its wp-content folder (domains/domain.tld/public_html/wp-content). There you’ll find the plugins folder:

Step 2 - Check Your Plugins and Disable Them

If your website doesn’t use Elementor, to disable your plugins, just rename the entire plugins folder to plugins_disabled (or any different name) – this will make all the plugins inside this folder disabled:

If your website is built with Elementor, then rename every folder except Elementor. You can also create a new folder and move all folders inside the plugins' directory except Elementor. Elementor has a special structure, and changing the plugin’s folder name can cause a site crash. Make sure not to change the Elementor folder name.

Both options will disable plugins, as the path to files will not be correct anymore. Renaming the folders or moving them back to the /plugins directory will enable the plugins again.

Plugins Troubleshooting

If the site is back online after disabling all plugins, the next step is to identify which plugin is causing the error by checking one by one:

  1. Disable all the plugins:

    1. If you made changes via the WordPress Dashboard, make sure that all the plugins in the list are turned off

    2. If you used the files method, rename the folder back to plugins or move all files back to the plugins folder. After that, rename each plugin folder to disable them separately

  2. Start enabling plugins one by one, checking the website’s availability using incognito mode after each plugin

No matter which method you choose, you will be able to find the corrupted plugin, so your website will be running without any issues 😊

Additional resources:

Did this answer your question?