Customer Service

You can easily find your FTP details by opening your cPanel and clicking on FTP Accounts:

If you created an FTP account before (it can be done on the same page above), in the FTP Accounts section you will see presented with these buttons:

Button to change FTP account password

Button to change FTP account quota

Button for deleting your FTP account completely

Button for checking your FTP details

1. Button to change FTP account password
2. Button to change FTP account quota
3. Button for deleting your FTP account completely
4. Button for checking your FTP details

Your FTP details should look similar to these: 

If your domain is not pointing to Hostinger by nameservers, the FTP server address will not work as a host for an FTP connection. Replace it with your <a href="https://support.hostinger.com/en/articles/4469621-where-can-i-find-a-record-on-cpanel">account's IP address</a>

<a href="https://support.hostinger.com/en/articles/1869164-how-to-upload-backup-with-ftp">How to upload backup with FTP?</a>

<a href="https://support.hostinger.com/en/articles/4480505-how-to-connect-to-ftp-account">How to connect to FTP account?</a>

<a href="https://support.hostinger.com/en/articles/1714427-how-to-find-ftp-details-on-hpanel">How to find FTP details on hPanel?</a>

- If your domain is not pointing to Hostinger by nameservers, the FTP server address will not work as a host for an FTP connection. Replace it with your <a href="https://support.hostinger.com/en/articles/4469621-where-can-i-find-a-record-on-cpanel">account's IP address</a> 
- <a href="https://support.hostinger.com/en/articles/1869164-how-to-upload-backup-with-ftp">How to upload backup with FTP?</a>
- <a href="https://support.hostinger.com/en/articles/4480505-how-to-connect-to-ftp-account">How to connect to FTP account?</a>
- <a href="https://support.hostinger.com/en/articles/1714427-how-to-find-ftp-details-on-hpanel">How to find FTP details on hPanel?</a>