If you want to set up Mozilla Thunderbird automatically, make sure to follow this article. If you prefer to set Mozilla Thunderbird up manually, you need to make sure that:

Then you may refer to this procedure:

Step 1 - Gathering your email details

After you have an email account created (hPanel or cPanel), you can go ahead and collect your current email details:

In case you are not completely sure about your email password you can easily reset it for hPanel or cPanel.

Depending on if you are using hPanel or cPanel, the email configuration details will differ. For this particular article, we will use hPanel with IMAP as a reference.

Step 2 - Setting up email in Mozilla Thunderbird

  • Make sure you have Mozilla Thunderbird already installed (or install it);
  • Add a new email account following this article.

The window with SMTP and IMAP settings will have to look like this:

That's it! Your new email account will appear on the left of the main Thunderbird application window 😊

Fixing possible errors

Most of the time, errors are linked with incorrect parameters you are pasting to your email client. For such cases, it is highly recommended resetting your password and input parameters one more time, following the tutorial.

If it still doesn’t work, try using alternative ports and encryption modes:

  • Non-SSL IMAP: 143 port
  • Non-SSL POP3: 110 port
  • Non-SSL SMTP: 587 port

If you face any difficulties with it, you can always contact Customer Success team 😊

NOTE:

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