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Agency hosting plans: How to use remote access (SSH/SFTP)

Updated over 2 months ago

Remote Access allows you to securely manage your website files and server via SSH (Secure Shell) or SFTP (Secure File Transfer Protocol). This guide will walk you through enabling remote access, retrieving your login details, and connecting via SSH or SFTP with an Agency hosting plan.

Enabling SSH/SFTP Access

  1. Navigate to hPanel > Advanced > Remote Access:

  2. Ensure SSH/SFTP Remote Access is toggled ON (Active).

  3. If you need SFTP-only mode, enable the "SFTP only" option.

Retrieving Your SSH/SFTP Login Details

Once access is enabled, you will see the required credentials:

  • IP Address – Example: 93.127.174.247

  • Port – Example: 65002

  • Username – Example: example_user

  • Password Access – If disabled, use SSH keys for authentication.

Connecting via SSH

  1. Open the terminal on your computer.

  2. Enter the following command (replace with your actual username and IP):

    bashCopyEditssh example_user@93.127.174.247 -p 65002
  3. Enter your password or use an SSH key if configured.

Connecting via SFTP

Using a Terminal

  1. Open a terminal and run:

    bashCopyEditsftp example_user@93.127.174.247 -P 65002
  2. Enter your password when prompted.

Using an SFTP Client (e.g., FileZilla)

  1. Open FileZilla and go to Site Manager.

  2. Enter the following details:

    • Host: 93.127.174.247

    • Port: 65002

    • Username: example_user

    • Protocol: SFTP – SSH File Transfer Protocol

  3. Click Connect and enter your password or SSH key.

Managing SSH Keys

To enhance security, you can add an SSH key instead of using a password:

  1. In Remote Access, scroll down to SSH/SFTP Keys.

  2. Click Add SSH/SFTP Key and paste your public key.

  3. Save the changes and use the corresponding private key to log in.

🚀 Now you’re all set to securely manage your website remotely!

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