Whenever you suddenly can’t see your website online, most commonly is due to a local issue related to your device or network.

This is because most devices store some data locally (cache), which helps to load the websites faster. However, sometimes website errors or outdated information is stored, showing you incorrect content, while the website itself is working properly.

To rule out any cache-related issues, try the following steps:

  1. Check on an incognito window or a different browser on your device

  2. Try a different device as well as a different network, eg. use your mobile phone with mobile data (instead of wifi)

  3. Use a proxy website, such as kproxy.com or proxysite.site

  4. Check how your site appears in other locations with GeoPeeker

  5. Restart your modem/router

In case your website is working via any of the previous options - it is a great indication that the issue is local and the rest of the world can see your website just fine.

To solve this issue, just clear your browser cache; if it persists, try flushing your DNS.

Lastly, you can try using the Google public DNS.

If you do all of these steps and your website is still not working, try checking our Status Page for any ongoing maintenance for your server. If there is no maintenance - contact our Customer Success team and we will help you out 😊

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