There can be a few different reasons why your website may appear offline, and for most of them, the solution is very simple. One of the first things to check is your local device or internet connection, which is known as a cache issue.
Most devices store some data locally, which improves the website speed. However, sometimes instead of the functioning website being stored, an old error or outdated content is kept instead. In this case, your device is showing incorrect content while the website itself is working properly.
To rule out any cache-related issues, try the following steps:
Check on an incognito window or a different browser on your device
Try a different device as well as a different network, eg. use your mobile phone with mobile data (instead of wifi)
Check how your site appears in other locations with GeoPeeker
Restart your modem/router
In case your website is working via any of the previous options - it is a great indication that the issue is local and the rest of the world can see your website just fine.
If these measures show that the issue is spread across other devices and connections, check our Status Page for any ongoing maintenance on your server.