Why is Domain Verification Required?

The Internet authority on domain names, ICANN (Internet Corporation for Assigned Name and Numbers), requires confirming the validity of the email address on the domain's owner contact details.

Therefore, domains must be verified within the first 15 days after purchase, transfer, or a change in the contact details. If verification is not completed in time, the domain will get suspended and stop working temporarily until verified.

How to Verify a Domain

After completing a new domain registration, a verification message from Hostinger Domains is sent to the email address specified in the domain contact details.

In case you did not receive it, navigate to the Domains tab, and open the domain:

The Domains section in hPanel showing how to access Domain Management

Next, click on Resend verification email:

The domain pending verification banner showing how to resend verification email

Open the inbox of the email address you specified for your domain and look for a message sent by an address ending with @hostingerdomains.com – make sure to check on the Spam and Trash folders as well.

Next, click on the link in the message, you will be redirected to a verification page similar to the following. Once there, click Verify:

The email verification website showing how to verify email address

Give it up to 15 minutes for the changes to be applied. If the domain verification still appears as pending after that time, you can update the status on your panel by clicking on the Check status button:

The Domain Information section on hPanel showing how to check the verification status

That's it, your domain is now verified 😊

What to Do if You Don’t Receive the Verification Email

If you have tried resending the verification email, and you are not receiving it, you can try the following:

Use the search function on your email for keywords such as “ICANN”, “domain,” or your domain name
Check for emails sent by @hostinger-domains.com or @hostingerdomains.com
Change your domain's contact details to another email address to which you have access

If you registered an email address to which you don't have access, e.g., due to a typo, enter the correct address on your domain's contact details and approve the change. Once the new address is applied, contact our Customer Success team, and we will help you with the next steps to verify your domain 😊

NOTE:

Some TLDs do not require domain verification. In that case, you will not receive the email or see the option to resend it