If you cannot log in to Webmail, connect from Mail client/plugin or send emails, the first thing you need to check is Mail services. You can find them at Hosting → Manage → Mail Service Control:

If mail services are disabled, the mentioned behaviour is expected. No worries, as you can enable mail services again in a few clicks 😊

Mail services can be disabled automatically if one of the conditions is met, please check them both and how to solve the issue permanently in this article.


  • It's a good idea to turn off the mail services if your email account was compromised and is being used for spam.

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