If you are using Hostinger Email and your mail services were disabled automatically and/or your email account appears as Suspended:

The Manage Email Accounts section showing a suspended account

There are two main possible reasons:

  1. Your emails are being flagged as spam

  2. One or more of your email accounts have reached the email limits

When this happens, sending new emails through Webmail, email clients or devices will stop working. To re-enable the mail services, first, make sure to fix the root cause by applying these measures:

This will prevent your services from being suspended again shortly after reactivation.

When all is good to go, reactivate the account manually, and you will be able to send and receive emails again. If the suspend options are already turned off, contact our Customer Success team, and we will help you 😊

Additional resources:

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