You can disable or enable email services for your hosted domain in Mail Service Configurations at hPanel. Our automated system can disable Sendmail and SMTP automatically of your account due to exceeding limits, mass mailing or detected SPAM behaviour.

Disabled SMTP option leads to not being able to login to your webmail platform or use mail clients.

  • If you wish to enable / disable your mail services, head over to your website's hPanel and locate the Mail Service Control menu.
  • In the newly opened page, you will notice the Mail Service Control panel. You have to enable Sendmail and SMTP services separately. Make sure to click on Update button to save changes.

NOTE: It's a good idea to turn off the mail services if your email account was compromised and is being used for SPAM.

Did this answer your question?