Go to Customer service

In order to use Titan Email hosting with your domain, you need to make sure that all the necessary settings are added in the domain’s DNS zone so your email service works correctly. 

Where to make the changes?

The DNS Zone Editor menu option in hPanel sidebar
  • If your domain is pointing elsewhere by NS records, your DNS Zone management is moved to the provider you pointed the domain to and should be managed from there.

Setting up MX Records

Before you add the new values, make sure to delete any old values of MX records - otherwise, it can affect your email performance.

Next, create the following MX records:

Priority

Host

Points to

TTL

10

@

mx1.titan.email

default

20

@

mx2.titan.email

default

The result should look like the following:

The domain DNS zone at hPanel showing MX records for Titan Email

Setting SPF Record

To prevent emails from going to the spam folder, you need to add an SPF record. SPF is a type of TXT record.

If you have any previous SPF records, delete them and add the following TXT record to your domain:

Name (Host)

@

TXT value

v=spf1 include:spf.titan.email ~all

TTL

Default value

The result will look like this:

The domain DNS zone at hPanel showing TXT record for Titan Email SPF

All settings are done! Once these changes are propagated (up to 24 hours), go to Emails → domain name → Domain Verification:

The Titan Mail dashboard on hPanel showing where to verify a domain

Scroll to the bottom of that page, check the option indicating you have made the changes, and click on Verify my domain:

The domain verification page for Titan Email showing to check that changes were made and click on the Verify my domain button

Once the domain is verified, you will be able to use your Titan Email right away 😊

NOTE:

  • With Titan Email, your email messages are automatically authenticated with a default DKIM signature. If you wish to create a custom one, check this article: How to Add DKIM Records for Titan Email

Did this answer your question?