While using a hosting service, there may be a situation when your hosting plan is not visible on the homepage of the Members Area. Additionally, in the Hosting section, you may find out that the status of your hosting plan is Suspended:
If your hosting plan is suspended because of abuse, it means that it violated our Terms of Service. If you think this is a mistake or need more information, please get in touch with the Hostinger Customer Success team or reply to the email.
If your hosting plan is suspended because of non-payment, the solution is really simple: renew your hosting plan, and it will be reactivated as soon as we receive the payment.