If your Web or Cloud hosting plan has recently expired due to a missed payment and now has the status Canceled, you can get it back if less than 30 days have passed from the expiration.
You can either restore your hosting plan or generate backup files (or both!) 👇
Restoring a Hosting Plan
This process automatically restores website files and databases, including sites created using Hostinger Website Builder.
Emails are excluded from the restoration 💡
To restore your hosting plan, you'll need to pay for the renewal. There are two ways to start the process:
In the next window, the time left to restore the plan will be shown. Click on Restore to check the renewal options and complete the payment.
Depending on the number of websites, the restoration process can take from 30 minutes up to a few hours to complete.
Generating Backup Files
Alternatively, you can generate and download the latest backup of your hosting plan. All website files are placed under a single folder, and each of the databases can be downloaded separately.
Generating backup files excludes sites created with Hostinger Website Builder 💡
To do that, go to the Hosting section and click on Generate backup files next to your hosting plan:
Select what you want to download and click on Generate download link:
Depending on the size of the files, it can take up to a few hours to generate the backups. Once they're generated, finally, click on Download.
While backups are being created, you won't be able to select more backups to generate as well as use the Restore feature at the same time 💡
NOTE
Both restoring a hosting plan and generating backup files are available only if the hosting plan was canceled due to non-payment and only for the first 30 days after cancellation