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How to Download Backups on cPanel
How to Download Backups on cPanel

Downloading backups of your website using the cPanel JetBackup 5 feature at Hostinger

Updated over a year ago

Automatic backups are created of your cPanel files and databases at Hostinger. To download them to your local device, follow these steps:

Step 1 - Downloading Files

Login to your cPanel and select JetBackup 5:

The JetBackup 5 option in cPanel

Next, select Home directory:

The Restore and download section on JetBackup 5 showing the Home Directory option

From there, select the date of Backup that you want to download and click on Change Files Selection:

The backup list showing how to change files selection

Select all the files that you wish to download and click on Download:

The available options for backups: restore, download, clear selection

Step 2 - Downloading your database

Access your cPanel, click on JetBackup 5, and select Databases:

The Restore and download section on JetBackup 5 showing the Databases option

Once there, select the desired database by clicking on Choose Other Backup:

The backup list showing how to choose other backup

Once it's good to go, click on Download:

The available options for backups: restore, download, clear selection

NOTE

  • If the amount of storage used in your cPanel plan is larger than 10GB, new backups will not be generated automatically. In that case, the recommendation is to manually back up your website using the File Manager via FTP

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