If you use Hostinger Email and want to import emails from another provider, follow the steps below 👇
NOTES
If you use Titan Email and want to import emails, refer here
To find out the type of email service you use, check this article: How to Check the Email Service You Use
STEP 1 – Gather Details
First, create email accounts at Hostinger Email. Importing emails to other email accounts is also possible but not recommended.
Second, make sure that the necessary Hostinger Email DNS records (MX, SPF, DKIM) are present in your domain's DNS zone.
Then, gather the following details:
Source email account (email address)
Source email password
Mail server (IMAP) name
We have dedicated articles on gathering the above details from these providers: Gmail,
If you use another email service than Gmail or Yahoo or are not sure about your IMAP server, contact your email hosting provider to request this information.
STEP 2 – Access the Email Import Tool
Go to the Emails section, and click on Manage next to the domain name in question. Then, open the Email Import section on the left, and click on New email import request:
STEP 3 – Initiate Importing the Email Account
Once you fill in the Import from form, select the destination email account in the Import to step. It doesn’t necessarily have to be the same email account you had previously, meaning that you can migrate emails from e.g., support@domain.tld to contact@business.tld:
Once all the details are filled in, you'll be presented with a summary of the details of the source and target email accounts. Click on Start to begin the import:
That’s it! You may find all the requests and their statuses in the Requests section of the Import Email tool:
Once the migration is complete, you'll get an email notification.
FAQ
Can I import multiple email accounts at once?
Can I import multiple email accounts at once?
You can submit multiple import requests at the same time.
What to do if my email import request is canceled?
What to do if my email import request is canceled?
You can retry the process within seven days.
How long does it take to import emails?
How long does it take to import emails?
It may take from a few seconds to a few days. It depends on the number of emails, their size, and the email service provider you're importing from.
Can I import emails of any size?
Can I import emails of any size?
The source email account must not have emails bigger than 50 MB.
Can I import emails from any provider?
Can I import emails from any provider?
It's not recommended to import emails from Microsoft Exchange as the folder structure might break during the process.