This error usually occurs if you're using Google Chrome or a Chrome-based web browser, indicating an issue with the connection from your device to the website:
If you encounter it, you can try the following solutions:
First and easiest - check that your device is connected, otherwise restart your modem/router
Reset your network settings:
If you got Windows, check this article: How to reset network settings in Windows 10?
For Mac: Go to System Preferences → Network, select Wi-Fi and click on the minus button to delete the current configuration. Then, click on the plus button and select Wi-Fi from the drop-down menu to set up a new connection
For Linux - open Terminal and use this command:
sudo service network-manager restart
If you’re using a VPN, try disabling it
Disable your browser’s extensions - You can check how to do it for Google Chrome here: manage extensions
Update or reinstall your browser
If the issue persists, you can still verify that your website is working by using a different device as well as a different network; for example, on your mobile using data instead of Wi-Fi, or using a proxy website, such as kproxy.com or proxysite.site.
If you did all the steps and the issue still persists, don’t hesitate to contact our Customer Success team and we will help you out!