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How to Restore a Backup on Another Hostinger Account
How to Restore a Backup on Another Hostinger Account

Restoring a backup on a different user account at Hostinger

Updated over a week ago

If you have hosted your website on a different Hostinger account in the past and need to restore it on a new account, follow these steps 👇

On the Original Account

Access the Hostinger account on which your website is currently stored, and complete the following steps:

  1. Create a backup of your website files and database - databases are required for the most popular CMS, such as WordPress, OpenCart, or Joomla

  2. Optionally, you can backup your emails, as they will be permanently deleted in the next step

  3. After downloading all the required data, remove the website from this account. This step is necessary since each domain name can only be associated with one Hostinger account at a time

On the Target Account

Once you have completed the steps above in the original account, access the target Hostinger account and proceed with the following:

  1. Add the website to the hosting plan if you didn't add it while setting up your new hosting plan

If your website has a database, you will also need to do the following:

If you are facing the "Error establishing a database connection" or a similar error, refer to this article: How to Fix "Error Establishing a Database Connection"

That's it! Your site is now hosted on the new account. To check it, you may need to clear the browser cache and local DNS cache 😊


  • After restoring your website, it will be brought back to the state it was at the moment of backup creation; any changes done after the backup date will be reverted

  • If your WordPress site throws a 404 error on the internal pages after restoration, recreate the permalinks

  • If you get a "Domain is already hosted" message when adding the domain name to your new account, verify that it has been deleted from the previous account

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