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How to Restore a Backup on Another Hostinger Account
How to Restore a Backup on Another Hostinger Account
Restoring a backup on a different hPanel account at Hostinger
Updated over a week ago

If you have hosted your website on a different Hostinger account in the past and need to restore it on a new account, follow these steps 👇

On the Original Account

Access the Hostinger account on which your website is currently present, and complete the following steps:

  1. If your website has a database, create a backup of the database of the same date as your backup of files; databases are necessary for popular CMS such as WordPress, OpenCart, or Joomla

  2. Optionally, you can also create a backup of your emails, as they will be permanently deleted in the next step

  3. Finally, remove the website from the original account: it's necessary because a single domain name can be associated with a single Hostinger account

On the Target Account

Once you have completed the above steps in the original account, access the target Hostinger account and proceed with the following:

If your website has a database, you also need to do the following:

If you are facing the "Error establishing a database connection" or a similar error, refer to this article: How to Fix "Error Establishing a Database Connection"

That's it, your site has been successfully restored! To see the changes, you may need to clear the browser cache and local DNS cache 😊


  • After restoring your website, it will be brought back to the state it was at the moment of backup creation; all the changes that were done after the backup date will be reverted

  • If your WordPress site throws a 404 error on the internal pages after restoration, recreate the permalinks

  • If you get a "Domain is already hosted" message when adding the domain name to your new account, verify that it has been deleted from the previous account; if the previous account is no longer accessible, contact our Customer Success team

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