This procedure applies only to users in Indonesia with a valid Taxpayer Identification Number (NPWP). Users in other countries can refer to this guide: How to download invoices.
You can submit an e-tax invoice request automatically through hPanel by following these steps:
Preparations
Before starting the process, ensure the following:
The invoice for the related service is fully paid.
The address and company name match the details registered in your NPWP, as these will be used to issue the e-Faktur. If needed, you can update them.
Once you've verified the information above, proceed with the request.
Initiate the Request
Log in to your Hostinger account where the order that requiring the tax invoice was made. Navigate to the Billings → Payment History section and click on the arrow (❯) next to the invoice:
In the Payment Details section, scroll down and click Request on the Request e-Faktur section:
Enter the NPWP number and click on Request.
Now, all you need to do is wait for the request to be processed. Once it's ready, you can download the issued via Coretax.
How to Download Tax Invoice on Coretax
Follow these steps to download your tax invoice as a .pdf file.
Login to Coretax
Navigate to eTax Invoice and choose Input Tax (Pajak Masukan):
An input tax summary will be displayed:
If the display appears empty, the refresh button should be clicked to update the list from multiple vendors:
The tax invoice from PT Web Media Technology Indonesia can be searched by filtering with the Tax Identification Number (NPWP) of PT WMTI (0032992034071000) in the Seller TIN (NPWP Penjual) column.
Once issued, the tax invoice will be displayed and can be downloaded by clicking the PDF button
Notes
Requests are processed during the following hours: Monday to Friday, 8:00–17:00 WIB (UTC+7).
E-Faktur invoices can only be issued by the 10th of the month following your payment.