Customer Service

Information about invoices, billing, and managing your subscriptions

Billing

Managing your invoices and payment methods in hPanel

How to Use the Billing Section in Hostinger

Renewing your current hosting plan manually or automatically

How to Renew Your Hosting Plan

How to renew Hostinger.RU services?

Paying for Hostinger.RU services for non RU/BY citizens

Can I pay for Hostinger.RU services if I am not in Russia?

How to Upgrade Your Hosting Plan

How is the upgrade applied to your current hosting plan

What Happens After Upgrading Your Hosting Plan?

Changing the renewal period for your services

How to Change Your Current Billing Cycle

How to use? 

Downloading your invoices or receipts in hPanel

How to print or download your invoices

How to delete an invoice?

Invoices management

Disabling the automatic renewal of your services at Hostinger

How to Disable Auto-Renewal

Renewing Hostinger products automatically

How to automatically renew your products?

Auto-Renewal

A detailed list of payment methods that can be used to make purchases for services at Hostinger

What Payment Methods Are Available at Hostinger?

Adding a payment method to your Hostinger account and removing it

How to Manage Payment Methods in a Hostinger Account

How to Use Hostinger Balance

Can I prepay for hosting service or domains?

Using PayPal as payment method at Hostinger

Are Direct Payments via PayPal Accepted at Hostinger?

Available Payment methods

Reasons why a payment may reflect a different amount on your payment method from the cart or invoice

I have been charged a different amount, what to do?

What to do in case of error messages while making a payment and purchase cannot be completed

What to Do if There Is an Error During  Payment

What to do in case of a payment authorization error

3D Secure Verification Failed Error While Making a Payment

What to do in case of a declined transaction error

"Do Not Honor" Authorization Error While Making a Payment

Why is the payment not completed yet and services inactive

What to Do if an Invoice Still Appears as Unpaid After Payment

Reasons why a domain may not be renewed after payment

What to Do if the Domain Is Not Renewed After Payment

I have been charged twice. What should I do now?

My credit card was used to buy something in your company

Unauthorized use of Credit or Debit card

Issues with payment

Requesting a refund for hosting orders with 30-day money-back guarantee

How to Request a Refund From Hostinger

Estimated timeframes where you can expect your refund to be completed

How Long Does a Refund Take?

Refund

Tutorials

Blog

Pricing

Hostinger Academy

Instagram

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