Billing

I have been charged twice

What to do if you were charged twice

Written by Lucas Q.
Updated over a week ago

Unauthorized use of Credit or Debit card

My credit card was used to buy something in your company.

Written by Lucas Q.
Updated over a week ago

I can't make a payment

I am receiving an error message while making a payment, I can't complete my purchase.

Written by Yuliia B.
Updated over a week ago

I have just paid, but invoice is unpaid and I can't see my services

Why the payment is not completed yet.

Written by Ugnė P.
Updated over a week ago

How to request a refund from Hostinger?

Requesting a refund for hosting orders with 30-day money-back guarantee

Written by Lucas Q.
Updated over a week ago

How to automatically renew your products?

Renewing Hostinger products automatically

Written by Tadas Vasiliauskas
Updated over a week ago

What happens after I upgrade?

What happens to my current hosting plan when I decide to upgrade to a better plan

Written by Rusnė Šmitaitė
Updated over a week ago

Do you accept direct payments via PayPal?

PayPal payment method via control panel

Written by Darius G.
Updated over a week ago

Can I prepay for hosting service or domains?

Advance payments on shared and VPS hosting packages

Written by Aistė Paulauskaitė
Updated over a week ago

How to renew my hosting plan?

Manually and automatically renewing hosting plan via control panel

Written by Darius G.
Updated over a week ago

How can I upgrade my hosting account?

Written by Darius G.
Updated over a week ago

I was double charged! What should I do now?

Written by Darius G.
Updated over a week ago

How can I change my current billing cycle?

Written by Darius G.
Updated over a week ago

How to stop auto renewal?

Written by Darius G.
Updated over a week ago

List of available Payment Methods

Available payment methods at Hostinger

Written by Aistė Paulauskaitė
Updated over a week ago

I get 'Do Not Honor' authorization error when submitting a payment

Written by Darius G.
Updated over a week ago