If you use Hostinger Website Builder and are experiencing issues with your site – don't worry – we're here to help you get it back up and running smoothly.
Here are some reasons why your website may not be working:
Domain owner's contact details are not verified
The domain isn't connected to a website
Your website hasn't been published yet
The domain isn't pointed to Hostinger servers, or it has been pointed to our servers very recently
The DNSSEC feature is enabled for your domain (relevant for external domains only, irrelevant if your domain is registered at Hostinger) — you can disable the DNSSEC at your current domain provider
Your domain or hosting plan has expired
The browser/network/DNS cache needs to be cleared
If you keep facing issues even after double-checking the things listed above, feel free to contact our dedicated support team for further assistance.
We're here to guide you through these troubleshooting steps, ensuring that your website is back online in no time!