Don't worry! If you have paid and money was deducted, it can take up to 24 hours for the payment to reach our side depending on the payment method. As soon as it does, your services will automatically appear in your profile! The process is usually faster.
This happens because the gateway needs some time to process your payment data and forward the transaction.
- If you have paid with Coin Payments, those take up to 24 hours to reach our end. You will receive a confirmation email after it has reached us and your services will be activated, you can also check your payment status.
- If you have used UPI or RazorPay payment method, in most cases it takes up to 2-6 hours for the transaction to reach us.
- If you have used any other payment method and within 24 hours your services haven't appeared on your account, contact our Customer Success team to help you to indicate your lost payment!