To connect to your account via FTP and start transferring files, follow these steps below:
Step 1 - Preparations
First, make sure that:
You can also find a detailed guide on how to obtain the FTP information here: How to find FTP details on hPanel. In case you forgot your FTP password, you can change it following these steps: How to change your FTP password on hPanel.
Step 2 - Connection
Option 1 - Direct Access
Open FileZilla and fill in the Quickonnect section with the FTP details you got from the FTP Accounts section:
Host: The FTP IP
User: Your FTP Username
Next, click on Quickconnect, and you will be connected to the FTP server 😊
If you encounter an Unknown certificate message, check the Always trust this certificate in future sessions option and click OK:
Option 2 - Site Manager
Unlike Direct access, with Site Manager, you are able to save your previous connection details, as well as change the encryption type or the protocol itself (FTP or SFTP).
Open Site Manager in FileZilla:
Click New Site:
Set the configuration you got from the FTP Accounts section:
Protocol: FTP - File Transfer Protocol
Host: FTP IP from FTP Accounts section
Encryption: Plain FTP
Logon type: Normal
User: FTP Username
Click on Connect - and you will be connected to the FTP server 😊
That’s it! Now you know how to use connect to your FTP account using FileZilla.