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3D Secure Verification Failed Error While Making a Payment
3D Secure Verification Failed Error While Making a Payment

What to do in case of a payment authorization error

Updated over a week ago

At Hostinger, we protect your payment information by using 3D Secure verification. If you encounter an error or a failed payment authorization related to 3D Secure, here are the possible reasons:

  • Your browser or device has a pop-up blocker that prevents the 3D Secure page from opening

  • If you're overseas, your bank may be sending a netcode SMS to a different phone number than the one you're using

  • Your bank may not be enrolled in the 3D Secure verification program, or your card may not support international and online payments

If you face this error, try making the payment again using a different browser with all browser extensions disabled.

If the issue persists, please contact your bank or card issuer to confirm if they support 3D Secure verification and if your card can be used for international and online payments.

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