It might happen that your SSL installation ends up with a Failed status:

In that case, the certificate will try to reinstall automatically, you can hover on the status to check the process:

If the installation retry fails, there are a couple of steps you can take to fix it:

Step 1 - Check if your domain is pointing to Hostinger

SSL installation can proceed if your domain is pointing to Hostinger. If the domain is not pointing to Hostinger yet, above on the same page you will see a message like this:

Just click on Learn more or check this article for guidance on how to point your domain. The issue should be resolved in less than 24 hours after the domain is pointed correctly.

Step 2 - Reinstall

After you made sure that the domain is pointing correctly, just click on the options button (⋮) Reinstall:

If the domain is correctly set up, SSL will be installed automatically after this 💪


Did this answer your question?