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Subdomains are a useful way to organize parts of your website and have neatly constructed links at the same time - for example, your online store can be hosted in the subdomain shop.domain.tld. Subdomains can also act as fully independent websites.

How to create a subdomain

To create a subdomain, open Websites → Manage, search for Subdomains on the sidebar and click on it:

The Subdomains menu option on hPanel sidebar

Here you can enter a name for your new subdomain, select the domain from the dropdown list as well as specify a custom directory.


  • In most cases, it's recommended to keep a default directory for your subdomains

Once it's good to go, click on Create:

The Subdomains section on hPanel showing where to create a new subdomain

How to point a subdomain

If your domain is pointed elsewhere by nameservers, you will need to point your subdomain for it to work properly. Just follow these steps:

  1. Access the DNS zone of the service to which your domain is pointed by nameservers, and create a new A record:




Your subdomain's name

(f.e., for shop.domain.tld, you need to input shop)

Your hosting account's IP

Leave default (or choose the smallest available)

You can check the instructions on how to change the DNS zone for the most popular providers or contact the service's support if you need assistance.


How to check existing subdomains

On the same Subdomain page, scroll down to the List of Current Subdomains. There you will see the full list, as well as the directory where the subdomain's files are located:

The list of existing subdomains on hPanel

How to delete a subdomain

Deleting a subdomain permanently deletes the website located on this subdomain, along with the associated databases and emails. For this reason, it is strongly recommended that you download the file backups and databases as well as backup your email messages before proceeding.

Once all is good to go, just press the Delete button in the List of Current Subdomains:

The list of current subdomains showing the bin icon to delete a subdomain

Additional resources:

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