Mass mail is strictly prohibited by our Terms Of Service. You probably have reached our set email limits, which therefore resulted in an email service suspension. 

We cannot remove this mass mail limitation as it would result in our mail server IP being blacklisted by other providers very fast. The server hosts hundreds of domains, and it is not possible to track everyone in real time so we must run this software to disable mass mailers and ensure your emails go through to other providers without any issues.

NOTE: Once your account is suspended for mass mail, please contact us directly via Live Support

Did this answer your question?