If your mail services were disabled automatically:

There are two possible reasons:

  1. Your emails are marked as spam;
  2. You have reached email limits of your hosting plan. You can enable mail services manually, although they can be disabled again if email parameters are reached.

Mass mail is strictly prohibited by our Terms Of Service, so if you sent a huge amount of emails at the same time, the mail services get disabled. In case you still wish to use your emails for mass mailing you can check email marketing services such as - Mailchimp.

Mass mailing can also be caused by the malware on the website, so itโ€™s highly recommended to make sure malware is removed before enabling email services again.

NOTES:

  • If you suspect that your account has got suspended for mass mailing and mail services get disabled shortly after enabling them, please contact our Customer Success team, and we will help you out ๐Ÿ˜Š
  • If your mail services are disabled, emails will stop working on your email clients and devices as well.
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