At Hostinger, we value the safety of our customers the most. And one of the crucial topics is ensuring that the email you received was actually sent by Hostinger. How to do so?
Step 1 - Check the sender
Before clicking on any link in the email which you received (including the “Unsubscribe” button), always check who sent the email.
The easiest way to check the sender is checking it via your mail application’s interface. For example, in Gmail you can click on the arrow and see the email details:
However, it’s much better to check the sender using email headers - this option is more trustworthy.
Step 2 - Compare the sender with the list of official Hostinger email addresses
The important part of the sender’s address is the domain name:
You can find the list of all domains, from which we might contact you, below:
If the email is sent from one of these domains - it is sent by Hostinger. If the email is sent from the domain name, not listed above, it’s a phishing email, do not click on any links in it and report it as phishing.
Is this needed every time?
You don’t need to perform this process every time you receive a new email. However, if you were not expecting an email to be received, it’s always better to double-check.
Stay safe, and if you found any suspicious email that was trying to look like Hostinger emails, please let us know.