If you suspect that the email you received was not from Hostinger, you can check the sender.
Phishing example
Phishing example
Phishing emails may look a lot like legitimate ones, so you should never trust the appearance and check the sender carefully instead.
If it indeed was not sent by Hostinger, first - do not click on any links within the message. Next, we require that you send the original phishing message to a list of email addresses as an attachment. To do so, please follow these steps 👇
Step 1 - Forward the Email as an Attachment
In the first step, you need to forward the phishing email(s) you received to specific addresses. If your email service doesn't have a "Forward as attachment" button, you'll need to download an .EML file instead and send it as an attachment.
Instruction for Hostinger Email
Instruction for Hostinger Email
Open the email, click on the arrow down next to "Forward", and select "Forward as attachment":
Instruction for Titan Email
Instruction for Titan Email
Titan email doesn't have such an option - instead, open email headers of the received email:
Then open a Notepad app (or any text editor you have), paste there the code you got from Titan (the original of the email you received), and save it as a text file (.txt).
These are the addresses to forward the email as an attachment to:
These are the organizations that prevent phishing from spreading, and by sending the original email to them, you’ll help to stop the attack.
Step 2 - Report the Email as Phishing/Spam
In your email service, mark the email as phishing or spam (if the phishing button is unavailable).
Instruction for Hostinger Email
Instruction for Hostinger Email
Open the email and click on the Spam button:
Instruction for Titan Email
Instruction for Titan Email
Open the email and click on the Spam button:
Thank you for making the Internet a safer place! 😊