To move your website to another hosting plan, keeping the same domain name, check the video tutorial or find detailed steps below 👇

This procedure is recommended for websites with a total size of less than 512MB (including both files and database):

If your website is larger than 512MB, you have the following alternatives:

This procedure is recommended for websites larger than 512MB or if you prefer to perform the backup and restoration yourself.

In hPanel, go to Websites and click on Dashboard next to the website in question. Then, search for Backups on the left and click on it:

Once there, find the option Generate new backup and click on Select:

Next, click on Proceed. It may take up to a few hours, but it's usually done faster. Once backups are generated, you can download them. For files, select Files backups:

Specify a preferred date and click on Next step:

Next, click on Download all files:

Now, give it some time: for larger websites, it can take up to 30 minutes. Once it's ready, click on Download Backup:

That's it! The downloaded archive will contain all of your website's files 😊

A similar process applies when downloading generated databases – select Database backups. From the dropdown, choose your database and click on Show databases:

Ensure the database selected matches your website's configuration.
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Then, select the preferred date of the backup and click on Download:

That's how you download your website's files and databases.

The next step is removing the original website from your hosting plan. It is necessary to do that; otherwise, you won't be able to use your domain name with another hosting plan.

In hPanel, go to Websites, find the website in question, click on the ellipsis ⋯ button, and select Delete:

You will be presented with a warning, reminding you of what exactly will be deleted: which domain, and that all data of it will be removed:

Finally, confirm the action by placing a checkmark and click on Delete. This way, your website will be removed from the hosting plan.

NOTES

In hPanel, go to Websites, find the preferred hosting plan, click on Add website, and select Custom PHP/HTML website as the preferred platform:

Insert the required details. Finally, specify the preferred domain name and click on Continue.

That's how you add your website to another hosting plan. Now, all you need to do is upload your website's files and databases.

There are multiple ways to upload backups, but the easiest one is to use the file manager. The upload limit is 100 GB. It makes no difference if you upload the website's files or its database first.

In hPanel, go to Websites and click on Dashboard next to the website in question. Then, search for File Manager on the left and click on it:

Access the files of a particular website:

Open your website's public_html folder, and click on Upload in the top-right:

Then, select File and upload the backup of your website's files (.tar.gz). Sit back and give it some time: depending on the size of the backup and the internet speed, it may take up to an hour.

Now, right-click on the backup file, and choose Extract, or click on Extract in the top-right:

Insert a folder name, e.g., backup, and click on Extract:

Now, let's move your website files to the correct folder. To do this, open the folder containing the extracted website files (in our case, it's called backup) → domains → select the domain in question → open its public_html folder, select all the files, and click on Move file in the top-right:

Double-click on the folder with two dots .. as many times as needed to go to the parent directory; you should see that you're currently navigating on: /files/public_html. Then, click on Move:

The goal is to have all the website files in the public_html folder.

You simply need to create a new database and import a backup there. To create a database, go to Websites in hPanel and click on Dashboard next to the website in question. Then, search for Management on the sidebar and click on it:

Make sure the correct website (the one you want to upload the database) is selected on the left drop-down menu:

In the section Create a New MySQL Database And Database User, enter your database's name, username, and password.

Once you fill in the details, click on Create:

This way, a new database is automatically assigned to the selected domain. It appears in the List of Current MySQL Databases And Users section, where you can manage it.

To import the backup of your database, click on Enter phpMyAdmin next to the newly created database. On phpMyAdmin, your database will be selected by default, so click on Import:

Select the database backup that you've downloaded previously (.sql.gz):

Proceed further without changing anything on the settings and click on Go or Import.

The final step is to make sure that your database connection details (name, username, password) match the details in your website's configuration file: How to Find MySQL Database Details 💡

Once the database is imported, open your website's configuration file and update those details to match those of the new database. Make sure to update the username, as it will definitely be different!

That's it! Now, you know how to move a website from one hosting plan to another, keeping the same domain 😊