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Moving a Website to Another Hostinger Account, Keeping the Same Domain
Moving a Website to Another Hostinger Account, Keeping the Same Domain

Moving a website between Hostinger accounts

Updated over a week ago

To move your website to another Hostinger account, keeping the same domain name, check the video tutorial or find the available options below 👇

IMPORTANT NOTES

  • This procedure doesn't apply for websites created with Hostinger Website Builder: moving builder-based sites between Hostinger accounts is not yet available

  • The below steps are meant for WordPress-based websites

    • For other content management systems, the flow might be slightly different

    • However, you'll still need to download and upload files (and databases, if applicable) for all kinds of CMS

Option 1 – Using a Plugin

This procedure is recommended for websites with a total size of less than 512MB (including both files and database):

  1. Install the All-in-One WP Migration plugin, generate and download the .wpress file

  2. Use the All-in-One WP Migration plugin to restore the .wpress file

If your website is larger than 512MB, you have the following alternatives:

  • Manually create and restore backups as shown in the Option 2 below

  • Purchase a license for the All-in-One WP Migration plugin - this will remove the upload size limit

Option 2 – Manually Creating and Restoring Backups

This procedure is recommended for websites larger than 512MB, or if you prefer to perform the backup and restoration yourself.

Step 1 – Generate and Download Your Website's Backup

On hPanel, go to Websites and click on Manage next to the website in question. Then, search for Backups on the left and click on it:

Generating a new backup

Once there, find the option Generate new backup and click on Select:

Next, click on Proceed. It may take up to a couple of hours, but it's usually done faster. Once backups are generated, you can download them. For files, select Files backups:

Selecting the preferred type of backups

Specify a preferred date and click on Next step:

Selecting the preferred date of the backup

Next, click on Download all files:

Downloading the preferred backup of a website's files

Now, give it some time: for larger websites, it can take up to 30 minutes. Once it's ready, click on Download Backup:

Downloading the preferred backup of a website's files

That's it! The downloaded archive will contain all of your website's files 😊

A similar process applies when downloading generated databases – select Database backups. From the dropdown, choose your database and click on Show databases:

Downloading the preferred backup of a website's databases

If you're not sure which database to choose, check your website's configuration file and look for the name of the database. If you use WordPress, you may also refer to this tutorial: How to Find Your WordPress Database Name 💡

Then, select the preferred date of the backup and click on Download:

Downloading the preferred backup of a website's database

That's how you download your website's files and databases.

Step 2 – Delete the Original Website

The next step is removing the original website from your hosting plan. It is necessary, otherwise, you won't be able to use your domain name in another Hostinger account.

If you use an email service, make sure to create a backup of your emails before deleting the website:

On hPanel, go to Websites, find the website in question, click on the options button (), and select Delete website:

The Websites options button

You will be presented with a warning, reminding you of what exactly will be deleted: which domain, and that all data of it will be removed:

Deleting the original website

Finally, confirm the action by placing a checkmark and click on Delete. This way, your website will be removed from the hosting plan.

NOTES

  • If you remove the main domain of your hosting plan, a new domain (the next one from the add-on list) will be set as the main one automatically

  • It may take around 10–15 minutes for a website to be completely deleted – give it some time and reload the page to make sure it's removed

Step 3 – Add a New Website to Your Hosting Plan in the Preferred Hostinger Account

Log into the preferred Hostinger account. Then, go to Websites, and click on Add or migrate a website:

The Websites Add or migrate a website button

In the step Create or Migrate a Website, select Create a new website:

In the step Select a Platform, select WordPress and insert the required details. Finally, specify the preferred domain name and click on Continue.

As you're going to use a domain that's in another Hostinger account, you may be asked to verify the domain ownership – it's easy – follow these steps 💡

That's how you add your website to another Hostinger account. Now, all you need to do is upload your website's files and databases.

Step 4 – Upload Your Website's Backup

There are multiple ways to upload backups, but the easiest one is to use the file manager – the upload limit is 100 GB. There's no big difference if you upload the website's files or its database first.

Upload Website Files

On hPanel, go to Websites and click on Manage next to the website in question. Then, search for File Manager on the left and click on it:

Access the files of a particular website:

Open your website's public_html folder, and click on Upload in the top-right:

Then, select File and upload the backup of your website's files (.tar.gz). Sit back and give it some time: depending on the size of the backup and the internet speed, it may take up to an hour.

Extract the Archive of Your Website Files

Now, right-click on the backup file, and choose Extract, or click on Extract in the top-right:

Insert a folder name, e.g., backup, and click on Extract:

Once the website files are extracted into a dedicated folder, you may delete the backup .tar.gz file 🧹

Now, let's move your website files to the correct folder. To do this, open the folder containing the extracted website files (in our case, it's called backups) → domainsselect the domain in question → open its public_html folder, select all the files, and click on Move file in the top-right:

Double-click on .. to go to the parent directory so that the destination would be /files/public_html, and click on Move:

The goal is to have all the website files in the public_html folder.

Upload the Database

You need to create a new database and import a backup there. To create a database, go to Websites and click on Manage next to the website in question. Then, search for Management on the sidebar and click on it:

The hPanel sidebar showing to select Databases Management

Make sure the correct website (the one you want to upload the database) is selected on the left drop-down menu:

The Database management section showing how to select the website

In the section Create a New MySQL Database And Database User, enter the name, username, and password of your database.

It's recommended to use the same name and password as in the original database. You can find and copy those details by opening your website's configuration file in the file manager.

For WordPress websites, it's in the public_htmlwp-config.php file:

  • DB_NAME = MySQL database name, e.g., u123456789_abcd

  • DB_USER = MySQL username, e.g., u123456789_efgh

  • DB_PASSWORD = your preferred password

Once you fill in the details, click on Create:

This way, a new database is automatically assigned to the selected domain and appears in the List of Current MySQL Databases And Users section, where you will be able to manage it.

The first part of the database name and username (u123456789) is unique and cannot be removed or changed 📌

To import the backup of your database, click on Enter phpMyAdmin next to the newly created database. On phpMyAdmin, your database will be selected by default, so click on Import:

Select the database backup that you've downloaded previously (.sql.gz):

Proceed further without changing anything on the settings and click on Go or Import.

If you can't import the .sql.gz file, extract it to the .sql format and try uploading it again; learn more about possible issues when importing a database 💡

Update the Database Details in Your Website's Configuration File

The final step is to make sure that your database connection details (name, username, password) match the details in your website's configuration file: How to Find MySQL Database Details 💡

Once the database is imported, open your website's configuration file and update those details to match those of the new database. Make sure to update the username, as it will definitely be different!

For WordPress websites, it's in the public_htmlwp-config.php file:

  • DB_NAME = MySQL database name, e.g., u123456789_abcd

  • DB_USER = MySQL username, e.g., u123456789_efgh

  • DB_PASSWORD = your preferred password

That's it! Now, you know how to move a website from one Hostinger account to another, keeping the same domain 😊

Fixing Common Issues After Migration

Error 403

If you get a 403 error when accessing your website after migration, it might be due to DNS propagation: different hosting plans have different IP addresses, therefore, the A record has changed and is undergoing propagation; give it some time, and your site will work like a charm!

Error 404

If you encounter a 404 error on your website's inner pages, navigate to your website's root domain on the File Manager and double-check thet the .htaccess is present after the migration is completed. If it's missing or it has been modified, create the file or update it to match the WordPress default code.

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