If you have removed a website from your hosting plan and wish to restore it, you can follow the steps below to restore it from the latest backup.
IMPORTANT NOTE ❗
After restoring a backup, your website will be returned to its state at the moment of backup creation — any changes done after the backup date will be reverted.
The process depends on how your website was created:
For WordPress websites, start with step 1 and follow the WordPress restoration instructions.
For other CMS platforms, follow steps 1 to 3, skipping the WordPress restoration in step 1.
For websites built with Hostinger Website Builder, contact us, and we'll assist you with the restoration.
Step 1 — Re-add your domain to a hosting plan
Add the deleted domain to your hosting plan:
Navigate to the Websites page.
Select Add website → Empty website.
Enter the domain name of the deleted site.
If your website was connected to a subdomain, make sure to recreate the subdomain before adding it to a hosting plan.
WordPress restoration
For websites created using a different CMS or custom code, skip this part and proceed to the next step. If the deleted website was created using WordPress, use this option:
Select Restore website.
Select the domain or subdomain from the list, if applicable.
Choose the backup date.
Click on Restore.
Step 2 — Restore files from backups
Navigate to the Websites page, click on Dashboard, and search for Backups on the sidebar. Once there, follow these steps:
Select Files backups.
Choose the preferred date from the list.
Click on Next step.
Select the folder named after the website you want to restore.
Click on Restore files.
The restoration process can take up to 15 minutes, depending on the size of your website.
To restore a website from a different location than the root domain, check this guide: Restore specific websites, subdomains, or directories💡
Step 3 — Restore the database from backups
To restore the database, you will need to create a new database and then restore the database backup.
Re-create the database
Create an empty database with the same name, username, and password as the previous one. To find this information, use the File Manager to open the configuration file located in the root folder of the restored website
For domains — the domain.tld/public_html folder.
For subdomains — domain.tld/public_html/subdomain folder.
Make sure to replace domain.tld and subdomain with the name of your domain or subdomain ⬆️
Then, navigate to Websites → Dashboard, and search for database Management on the sidebar:
To create a new MySQL database and database user, enter the database name, username, and password from your website's configuration file and click on Create.
Restore the database
Navigate to Websites → Dashboard, and search for Backups on the sidebar. Once there, follow these steps:
Select Database backups
Choose the database name from the list
Click on Show databases
Select the same backup date as the file backup
Click on Restore
For more information, refer to this guide: Restore Databases 💡
That's it! Your website is now restored. To verify it, open it using an incognito window on your browser.
Step 4 (optional) — Restore emails
If you removed the website less than 14 days ago, you can recover your emails by following the procedure detailed in this article: How to restore a deleted Hostinger Email account.