All Collections
Transfer Domain to Hostinger
What Does the Domain Transfer Status Mean?
What Does the Domain Transfer Status Mean?

What to do if the domain transfer status is “Incorrect EPP”, “Pending”, “Error”, “Locked”, “Completed”, “Transferring” or “Failed”

Updated over a week ago

After initiating a domain transfer to Hostinger, it's usually completed in 5–7 days. During that time, you might notice different domain transfer statuses – this article will help you understand their meaning.

How to Check Domain Transfer Status

To find the current domain transfer status, navigate to the Domains section of hPanel and select Transfers on the sidebar.

The status will be displayed on the Transfer List next to your domain. For more details, click on Manage:

The option to manage domain transfer

There, you will find the detailed transfer status, as well as more information as a Note:

Domain transfer information card

If the status is Action Required, there's usually one of the following notes 👇

Waiting for Domain Provider to Approve the Transfer

This note means that the domain transfer has been initiated successfully, and now, the current domain registrar needs to approve your domain transfer. In most cases, you don’t need to do anything, but you may contact your current domain provider to find out if it's possible to speed up the process.

Domain Secret Key/Authorization Code (EPP) Is Incorrect

This message means that the EPP code was incorrect or has changed during the transfer. Contact your domain registrar to get the updated EPP code, then go to the Domains section and provide the new secret key by clicking on Update EPP:

The option to update the transfer authorization code (EPP)

The transfer will proceed after entering the correct EPP code.

Domain Locked

Go to your current domain registrar and unlock the domain for transfer. After that, check the domain status at Whois to ensure it's unlocked. The status should be OK:

The domain status "OK" on Whois

Once the domain is unlocked, the transfer process will proceed.

Pending Owner/Admin Approval

Check your email account (the one you used for registering the domain) and approve the transfer. If you can't find the email, check the spam inbox, too. If you still can't locate the message requesting transfer approval, contact your current domain provider.

Pending Registry Approval

In most cases, you don't need to do anything; only give it some time. However, you may still contact your domain registrar to find out if it's possible to speed up the approval process.

Transferring or Processing Transfer

This means that everything is good! You only need to wait from 5 to 7 days for the transfer to be completed. If the status does not change for longer than 7 days, please get in touch with our Customer Success team.

Error or Cancelled

This means that something went wrong during the transfer. Please get in touch with the Customer Success team to find out the reason and solve the issue.


Congratulations, your domain transfer is complete! Now you can manage all the aspects of your domain – e.g., domain renewal or contact details – at Hostinger 😊

Did this answer your question?