After initiating a domain transfer to Hostinger, it's usually completed in 5–7 days. During that time, you might notice different domain transfer statuses – this article will help you understand their meaning.
How to Check Domain Transfer Status
To find the current domain transfer status, open the Domains section, and click on your domain transfer:
There, you will see the current domain transfer status and a note:
If the status is Action Required, there's usually one of the following notes 👇
Waiting for Domain Provider to Approve the Transfer
This note means that the domain transfer has been initiated successfully, and now, the current domain registrar needs to approve your domain transfer. In most cases, you don’t need to do anything, but you may contact your current domain provider to find out if it's possible to speed up the process.
Domain Secret Key/Authorization Code (EPP) Is Incorrect
This message means that the EPP code was incorrect or has changed during the transfer. Contact your domain registrar to get the updated EPP code, then go to the Domains section and provide the new secret key by clicking on Update EPP:
The transfer will proceed after entering the correct EPP code.
Once the domain is unlocked, the transfer process will proceed.
Pending Owner/Admin Approval
Check your email account (the one you used for registering the domain) and approve the transfer. If you can't find the email, check the spam inbox, too. If you still can't locate the message requesting transfer approval, contact your current domain provider.
Pending Registry Approval
In most cases, you don't need to do anything; only give it some time. However, you may still contact your domain registrar to find out if it's possible to speed up the approval process.
Transferring or Processing Transfer
This means that everything is good! You only need to wait from 5 to 7 days for the transfer to be completed. If the status does not change for longer than 7 days, please get in touch with our Customer Success team.
Error or Cancelled
This means that something went wrong during the transfer. Please get in touch with the Customer Success team to find out the reason and solve the issue.