If you try to update the contact details of the registrant of a .es domain via hPanel, you will find that this option is disabled:
This is because ESNIC, the domain authority for .es domains, requires that any changes to the domain's owner contact details be done directly on their platform. You can still make changes to the Administrative or Technical contacts on your panel:
To change your domain's owner details, follow these steps:
STEP 1 - Gather the new owner's details
The new owner of the domain will need to have a NIC Identifier. The NIC identifier is associated with a nic.es account and follows this format: AAAA0-ESNIC-F0. If needed, you can create a new account here: Create nic.es account
Make sure that the contact details used can be verified, as this is required by the .es domains regulation.
STEP 2 - Access nic.es platform
Access nic.es with your NIC identifier and password:
If you need to find out your NIC Identifier, search for your domain name at dominios.es - it will be shown as part of your Registrant Data:
If you do not have a password, click Retrieve password on the same nic.es login page or follow this link: Renew nic.es password
STEP 3 - Change the domain's contact details
Head to the Domain Transfer Request section and enter the domain name:
Scroll down to fill in the data for the new owner and new administrative contact (ACP) by adding their NIC identifiers. Both contacts can be the same in the case of persons. The ACP contact must not be a corporation:
Once done, enter the captcha and click Continue.
STEP 4 - Sign the application
Next, sign the application using an Electronic DNI/Certificate or by uploading a photocopy of the national identity or certifying document. The maximum file size allowed is 2MB. If you have issues attaching it, try resizing it until it is uploaded correctly.
STEP 5 - Confirm the request
An email will be sent to the new owner and administrative contact to confirm the request. The current owner will have to access nic.es using their NIC Identifier and perform the following actions:
Accept the transmission process - Click yes
Confirm the domain's data - You will have the option to change registrar and nameservers. Make sure to indicate SCIP (our vendor code at Nic.es) as Accredited Registrar, otherwise, the domain management will be moved to nic.es:
Sign the transmission agreement - Use Electronic DNI/Certificate or upload a photocopy of the national identity or certifying document
Once confirmed, nic.es will proceed with the review and verification of the request. If everything is correct, it will be accepted. The processing takes approximately 5-7 days.
NOTE:
If the request is not accepted by the current domain owner within 10 days, it will be automatically canceled